Behind the Blackboard! Skip Navigation
Export to PDF Export to Excel Print KB Search

Knowledge Base Search


Filter Your Results

Article Types


Total 1000 Articles returned

System Performance Settings is Accessible in the Admin Panel
Known Issue — Jul 15, 2025
Article #: 000090998
—The System Performance section under System Configuration in the Admin Panel is currently visible, although it is not intended to be accessible at this time.
Release Condition Hides the Student's Grade in the Gradebook
Known Issue — Jul 15, 2025
Article #: 000091003
—The student's grade is hidden in the Gradebook when a release condition is set.
Blackboard Learn 3900.123 Release
Maintenance Release — Jul 15, 2025
Article #: 000090909
—Blackboard Learn 3900.123.0 (July 15, 2025) Update to client Test/Stage environments.
Quote Mark in Link Generates JSON Parse Error: Invalid Blackboard Markup Found
Known Issue — Jul 14, 2025
Article #: 000090989
—Quote mark in link generates JSON parse error: Invalid Blackboard Markup found
Courses Fail to Delete When Journal Attachments Contain Excessively Long Filenames
Known Issue — Jul 14, 2025
Article #: 000091001
—In Ultra and Original view modes, courses that contain journal entries with attached files using extremely long filenames cannot be deleted.
Content tab Displays Incorrect Label When Progress Tracking is Enabled in Ultra Organizations
Known Issue — Jul 14, 2025
Article #: 000090995
—Content Tab Displays Incorrect Label When Progress Tracking Is Enabled in Ultra Organizations
Created Content Areas Order Changes When Copying from Original to Ultra
Known Issue — Jul 14, 2025
Article #: 000090994
—Created Content Areas Order Changes When Copying from Original to Ultra
Brightspace Videos Remain In .ZIP Format After Conversion
Known Issue — Jul 14, 2025
Article #: 000090985
—Videos in Brightspace Package are not being extracted and created as standalone Video Objects.
Achievements Tab Forbidden for Student Preview in Closed Courses
Known Issue — Jul 14, 2025
Article #: 000090967
—The Achievements tab generates an error because it is forbidden for student preview when the course is closed.
Accessing the Course Settings, Calendar, or Announcement Tabs Intermittently Results in a 'Page not found' Error Message
Known Issue — Jul 11, 2025
Article #: 000090669
—When users randomly click on the Course Settings, Calendar, or Announcement tabs, they are intermittently redirected to an error page displaying the message "Oh no, we can't find that page."