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Self Service

Blackboard provides a wealth of information and tools to help you get the most out of the Blackboard products available at your institution. Created by Blackboard, these publicly available resources are designed to help you effectively use these Blackboard products.

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    Digital Content

    The Digital Content area is where you can find student access codes and keys, Blackboard e-Packs and Course Cartridges, and information on Integrated Partner Solutions and Blackboard Building Blocks.

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    Documentation

    The Documentation area is where you’ll find all of the documentation available to help you use Blackboard products, including user guides and quick reference materials.

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    Knowledge Base

    The Knowledge Base is where you’ll find a wealth of information on product best practices, system maintenance, upgrade planning, opening and closing an academic term, and more. Written by members of Customer Support, the Knowledge Base covers a wide range of topics and is an ideal place to search for information on how to effectively manage your licensed products.

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    Mobile Resources

    Mobile Resources takes you to the Blackboard Mobile Resource Center where you can find a wealth of information on using Blackboard Mobile Learn and Blackboard Mobile Central. The Blackboard Mobile Resource Center contains articles in a variety of areas including getting started, using the apps, FAQs, and known issues.