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Total 1000 Articles returned

Scorm Engine Building Block is Listed as Corrupt in 3900.121
Known Issue — Jun 18, 2025
Article #: 000090927
—When administrators view the status of the SCORM Engine Building Block, it is showing as Corrupt.
HTML Tags Displayed Instead of Formatted Text in Jumble Sentence Under the Add Distractor
Known Issue — Jun 18, 2025
Article #: 000090884
—When formatting is applied (bold, italic, underline) to distractor words in a Jumble Sentence question within an Ultra course, the formatting is not rendered correctly for students during the test attempt. Instead of seeing the styled text, students see HTML tags (e.g., Bold). 
GDPR Export Incomplete in Ultra
Known Issue — Jun 17, 2025
Article #: 000090922
—A GDPR data export request failed to retrieve complete user data due to an error encountered in the Snowflake data source.
Viewer System Role Receives 404 Ally Token Error When Accessing Course Content That Uses Ally
Known Issue — Jun 17, 2025
Article #: 000090895
—The new system role 'Viewer' receives a 404 Ally token error when attempting to access course content that uses Ally.
Browser Not Supported Error When Using Class LTI in Blackboard Learn App
Known Issue — Jun 17, 2025
Article #: 000090916
—The error "Uh Oh! This browser is not supported" is displayed when using Class LTI in the Blackboard Learn App.
Incorrect Progress Tracking Status for Unsubmitted Assignment Attempts
Known Issue — Jun 17, 2025
Article #: 000090907
—When instructors manually override and post assignment attempts that have not been submitted by students, the Progress Tracking for the assignments is displaying as Completed, even though there are no submissions.
Blackboard Learn 3900.121 Release
Maintenance Release — Jun 17, 2025
Article #: 000090792
—Blackboard Learn 3900.121.0 (June 17, 2025) Update to client Test/Stage environments.
Learning Module Progression Blocked When Using Forced Sequence with Items Inside Folders
Known Issue — Jun 16, 2025
Article #: 000090904
—When a Learning Module with Forced Sequence enabled contains a folder, students are unable to progress to the next item after accessing content inside the folder. The sequence is blocked even though the items within the folder have been completed.
When a Student Attempts to Access a Course in the Blackboard App Using an iOS Device an Error is Displayed
Known Issue — Jun 16, 2025
Article #: 000090918
—The error 'You can't access this course right now. Your instructor will allow access when the course is ready. Please try again later' is displayed to students who try to access a course via the Blackboard App using iOS devices.
Custom Course Role With View Rubric Privilege Cannot See Link to Rubric But Can Access it Directly
Known Issue — Jun 16, 2025
Article #: 000090903
—A custom course role with the 'View Rubric' privilege cannot see the link to the rubric but can access it directly.