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The Editable Option in Customize User Information is not Respected

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.65.0 Release; Product:Blackboard Learn SaaS; Version:Ultra
Article No.: 000077220
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
Ultra
Description:

When the administrator unchecks the "Editable" option for any user information fields in the "Customize User Information" page, those fields will no longer be visible on the individual profile page.

Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Go to System Admin > Users > Customize User Information 
  3. Uncheck the "Editable" box for Company, Job Title, and Department but leave the "Display" box as checked
  4. Go to Profile Page and observe that the 3 fields are not displayed on the screen

Observed Behavior: 
The non-editable but displayed fields are not displayed on the profile page.

Expected Behavior:
The fields are displayed but greyed out to not allow editing.





Target Release:

SaaS-Fixed (v3900.65.0)

Patch Available:

No





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