Behind the Blackboard! Users with Custom Role are Unable to Edit Course Image/Banner - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

Users with Custom Role are Unable to Edit Course Image/Banner

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.67.0 Release; Product:Blackboard Learn SaaS; Version:Ultra
Article No.: 000077116
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
Ultra
Description:

Users assigned with a custom role that is copied from the default Instructor role are unable to edit the course's image/banner. The custom role has the following privileges enabled:

Course Control Panel (Customization) > Teaching Style, Choose Theme
Course/Organization > Course List > Edit Banner
Show/Hide Course Banner Image

Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Create a custom role from the default Instructor role
  3. Make sure the role has the the following privileges assigned:
    • Course Control Panel (Customization) > Teaching Style, Choose Theme
    • Course/Organization > Course List > Edit Banner
    • Show/Hide Course Banner Image
  4. Create a user and assign the newly created custom role
  5. Enroll an instructor into the Ultra course
  6. Log in as an instructor with the custom role
  7. Access course
  8. Click on Course Image > Edit display settings link
  9. Upload new image
  10. Position image and click on Done
  11. Notice the image preview shows the new image
  12. Click on Save
  13. Click on Course Image > Edit display settings link again

Observed Behavior:
The course image is not updated.


Expected Behavior:
The course image is updated.






Target Release:

SaaS- Fixed (v3900.67.0)







The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2025 Blackboard Inc. All rights reserved