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The Group Set Link is not Working for Instructors and Administrators

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.69.0 Release; Product:Blackboard Learn MH,Blackboard Learn SaaS,Blackboard Learn Software; Version:3900.67.0,3900.69.0,3900.71.0,SaaS
Article No.: 000077710
Product:
Learn SaaS
Release:
9.1;SaaS
Service Pack(s):
3900.67.0, 3900.69.0, 3900.71.0, SaaS
Description:
When a self-enroll group is created, instructors and administrators cannot access the sign-up sheet to join a group. Instead an error and a blank page are displayed.  
 
Error message: Error: Group has been removed. The course content link for the group needs to be manually removed by the instructor.
  • Groups are not removed from the actual course, they still exist in it. 

 
Steps to Repeat:
  1. Log into Blackboard Learn as an administrator/instructor 
  2. Navigate to Admin panel > Courses > Create a course 
  3. Enroll an instructor and a student 
  4. Go to Course Management > Users and Groups > Groups
  5. Click on 'Create' tab > Group set > Self-Enroll
  6. Set the Maximum Number of Members to 4 and the Number of Groups to 4 (might be any number) and click on Submit
  7. Go to Content > Tools > select 'Groups'
  8. Mark Link to a Group or Group Set and select the group set created
  9. Do a quick enrollment in the course and access the group link > View Sign-up Sheet to join a Group

Observed Behavior: 
An error message is displayed. 

Expected Behavior: 
The sheet for joining a group is displayed. 
 




Information:


It does not matter whether the groups have enrolled students or not, the error message is always displayed. 

Target Release:

Learn 9.1, 3900.69.0 Release

SaaS - Fixed (v3900.69.0-rel.35 or higher)







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