Behind the Blackboard! The Add HTML Option Does not Work in Ultra Using Safari Browser - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

The Add HTML Option Does not Work in Ultra Using Safari Browser

Date Published: Jun 09,2023

CategoryPlanned First Fix Release:Future Reference; Product:Content Management; Version:Ultra
Article No.: 000077700
Blackboard Learn
Service Pack(s):
In Ultra view using the Safari browser, when instructors want to create documented content using the Add HTML option, no text box appears to add the HTML.
Steps to Repeat:
Apple Mac running Safari 16.4 or above, and alternate domain configured.
  1. Log into Blackboard Learn Ultra Experience as an instructor
  2. Create and access an Ultra course
  3. Click on + > Create > Document > Add HTML

Observed Behavior:
The text box is missing.

Expected Behavior:
The text box appears.


Use a different browser, such as Firefox or Google Chrome.

Target Release:

Future Reference

The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to © 2023 Blackboard Inc. All rights reserved