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Manual Grade Override Incorrectly Marks Student Submission as Missed Deadlines in Retention Center

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:Future Reference; Product:Blackboard Learn MH,Blackboard Learn SaaS,Blackboard Learn Software; Version:3900.65.0,3900.67.0,3900.69.0,SaaS
Article No.: 000077671
Product:
Learn SaaS
Release:
9.1;SaaS
Service Pack(s):
3900.65.0, 3900.67.0, 3900.69.0, SaaS
Description:
When an ungraded attempt that was submitted before the due date is assigned a manual override grade, it can incorrectly trigger the Retention Center to mark the student's submission as missed deadlines.
Steps to Repeat:
  1. Log into Blackboard Learn as an instructor
  2. Create an Original Course View
  3. In the course, create an assignment and set due date for a later date
  4. As a student submit an attempt before the due date
  5. Wait for the due date of the assignment to pass
  6. As instructor go to Control Panel > Evaluation > Retention Center
  7. Observe there are no missed deadlines
  8. Go to Full Grade Center
  9. Access the student's attempt and override grade
  10. Go back to Control Panel > Evaluation > Retention Center

Observed Behavior:
Student's submission is marked as missed deadline.


Expected Behavior:
Student's submission should not be marked as missed deadline.

 





Target Release:

Future Reference






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