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HTML Document Type Does not Work on iPad

Date Published: Sep 28,2023

CategoryPlanned First Fix Release:Future Reference; Product:OS Issues; Version:Ultra
Article No.: 000077949
Blackboard Learn
Service Pack(s):
When an instructor attempts to use the Add HTML feature in the Course Content area using an iPad, a white screen displays.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an instructor with an iPad 
  2. Navigate to Admin > Courses > Look up for the desired course
  3. Enter Course and Press the + button to add content and select Create > Document Add HTML
White screen.  The text box editor does not open to create HTML content.

Text box to open to write HTML content

Target Release:

Future Reference

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