Behind the Blackboard! Assessment Content is Blank When a Proctored Exam is Launched From the Ultra Navigation Calendar - Behind the Blackboard Skip Navigation
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Assessment Content is Blank When a Proctored Exam is Launched From the Ultra Navigation Calendar

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.67.0 Release; Product:Blackboard Learn SaaS
Article No.: 000077422
Product:
Learn SaaS
Release:
SaaS
Description:
Issue is shown when a proctored exam is launched from the Ultra Navigation Calendar, located on the left side at the first log in. When the proctored assessment is started, the assessment content is blank.

 
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator or instructor
  2. Set up the proctoring integration with Learn or UEF & Proctoring
  3. Create a test and set up a due date far in the future with unlimited attempts. Example: Proctored Test.
  4. Create a student user and enroll them in the course
  5. Log in as the student
  6. Open the test and attempt to take it
  7. Click on View Assessment.

Observed Behavior: 
The proctoring tool launches, but when it tries to open the exam, a blank page displays with a "content.null" message.


Expected Behavior:
Proctoring solution launches.





Target Release:

SaaS-Fixed (v3900.67.0-rel.9 or higher)






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