Behind the Blackboard! Students are Unable to Access a Previously Hidden Discussion Board Containing a Hidden Folder When Their Visibility is Later Changed to Visible - Behind the Blackboard Skip Navigation
Download PDF Icon Download PDF    Print article

Students are Unable to Access a Previously Hidden Discussion Board Containing a Hidden Folder When Their Visibility is Later Changed to Visible

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.67.0 Release; Product:Blackboard Learn SaaS; Version:Ultra
Article No.: 000077368
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
Ultra
Description:
When creating a hidden Discussion Board (DB) under a hidden folder as well, once the DB's visibility is changed to Release Condition and the folder's visibility is changed to 'Visible to students', the DB column remains hidden causing issues for the students to access it.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Create a course in Ultra Course View
  3. Enroll a student in the course
  4. Click on the plus sign (+) > Create > Folder. Let the folder hidden for students
  5. Within the folder, create a Discussion Board, also hidden for students
  6. From the Course Content page, change to Release Condition the availability of the Discussion Board. Change the Date/time option and set the 'Show' on dates
  7. Change to visible the folder
  8. Wait for the Release condition to be met
  9. Access to the student preview or as the student enrolled
  10. Click on the Discussion Board to access it

 


Observed Behavior:
An error message "You do not have permission to access this content." appears. 

Expected Behavior:
The Discussion Board is accessible since both the folder and the Discussion Board itself are visible to students.

 





Target Release:

SaaS-Fixed (v3900.67.0)






The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2025 Blackboard Inc. All rights reserved