Behind the Blackboard! In Ultra Course View the Grading Group Discussion With Rubrics and Override Grades Causes the Course to Freeze - Behind the Blackboard Skip Navigation
Download PDF Icon Download PDF    Print article

In Ultra Course View the Grading Group Discussion With Rubrics and Override Grades Causes the Course to Freeze

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.67.0 Release; Product:Blackboard Learn SaaS; Version:Ultra
Article No.: 000077354
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
Ultra
Description:
In Ultra Course view, a grading group Discussion with rubrics and automatic zeros, causes the course to freeze when reviewing the submission's rubric. A spinning purple circle appears and no action is allowed to be performed in the course.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Navigate to System Admin > Courses > Access/Create an Ultra Course
  3. Navigate to System Admin > Users> Create 4 test users
  4. Enroll them in the previously created course
  5. In the course, go to the Course Content area
  6. Click on the 'plus'  button and select Create
  7. Create a Discussion and enable 'Grade Discussion'
  8. Set a due date with a date already due
  9. Use a Rubric (percentage and 2 criteria)
  10. Create 2 custom groups and click on Save
  11. Log in as the student, go to the Discussion, and reply. Then, reply to your own comment
  12. Log in as the instructor, go to the gradebook, look for the Discussion, click on the student's name, and click on the student's automatic zero grade.
Observed Behavior: 
The page shows a purple spinning circle and freezes.

Expected Behavior:
The instructor can change the grade.

Symptoms:

 The Override Grade can happen due to automatic zero functionality or by a manual override of the rubric total grade.




Target Release:

SaaS-Fixed (v3900.67.0)






The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2025 Blackboard Inc. All rights reserved