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Enrollment Availabilility Overrides Not Working Properly In Blackboard App

Date Published: Apr 11,2025


CategoryProduct:Blackboard App
Article No.: 000078550
Product:
Learn SaaS
Release:
SaaS
Description:
When a course is Unavailable and a student has an enrollment availability override set for that course to enter it, the student is unable to do so in the Mobile App but can on a PC.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator using the Mobile App
  2. Create a course and set Availability to "no"
  3. Choose a course view option > click on Original Course View > Submit
  4. Create a student user and enroll it to the course
  5. Set an Availability Override Date and submit
  6. Log in as the student

Observed Behavior:
The student cannot access the course and gets the error:
'Sorry, you don’t have access.'

Expected Behavior:
The student should be able to access the course. 





Target Release:

Fixed- Blackboard App_9.10






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