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The Microsoft Teams Item is Missing in Ultra Courses when Using Safari Browser

Date Published: Feb 27,2024


CategoryPlanned First Fix Release:Future Reference; Product:Data Management & Integrations,Course Tools; Version:Ultra
Article No.: 000078412
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
In Ultra view mode, when Safari browser is used the 'Enable Microsoft Teams' link will be missing. However, the link will be available when other browsers are used.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator using Safari browser
  2. Go to System Admin > LTI Tool Providers
  3. Make sure the following two LTI providers are configured successfully:
  • Microsoft Teams
  • Microsoft Teams for Learn Ultra
  1. Go back to System Admin > Courses
  2. Search and access an Ultra course


Observed Behavior:
The "Enable MS Teams" link is missing the "Details & Actions" section of the course when using Safari browser only.

Expected Behavior:
The "Enable MS Teams" link will be listed within the "Details & Actions" section of the course
 



Resolution/Workaround:

Use a different browser than Safari.


Target Release:

Future Reference







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