Behind the Blackboard! Class Collaborate Option Showing in Ultra Courses with the Tool Inactive - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

Class Collaborate Option Showing in Ultra Courses with the Tool Inactive

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.84.0 Release; Product:Blackboard Learn SaaS; Version:Ultra
Article No.: 000078168
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
Ultra
Description:
In all Ultra Course Settings, Class Collaborate is visible even if the tool is inactive or uninstalled.
Steps to Repeat:
  1. Login to Blackboard Learn Ultra as an administrator
  2. Go to System Admin > Building Blocks > Installed Tools > set Class Collaborate Ultra B2 to inactive.
  3. Go to any Ultra course > course settings (in the top right corner) and scroll all the way down

Observed Behavior:
The last option is Virtual Classroom > Class Collaborate > Allow student access

Expected Behavior:
The options shouldn't be seen since the tool is inactive.





Target Release:

SaaS-Fixed (v3900.84.0)







The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2025 Blackboard Inc. All rights reserved