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Multiple Instructor Enrollments in Merged Courses not Handled Properly when Single Child Enrollment Updated

Date Published: Apr 11,2025


CategoryProduct:User & Role Management
Article No.: 000060753
Product:
Learn SaaS
Release:
SaaS
Description:
If an Instructor is Enrolled in a Parent Course with multiple Child Courses, their Parent Course Enrollment Availability is controlled by one specific Child Course. If that Child Course Enrollment is made Unavailable, the Parent Course Enrollment will also become Unavailable regardless of whether Other Child Course Enrollments are still Available.
Steps to Repeat:
  1. Log into Blackboard learn as a System Administrator
  2. Create three Courses
  3. Enroll a User as an Instructor in only two of those Courses
    • Set both of those Enrollments to Available
  4. Use an SIS feed file to Cross List the Courses containing the Enrollments as Child Courses of the other Course
  5. Check the Parent Enrollment to see which Child Course the Parent Course Enrollment is coming from
  6. Change only the originating Enrollment to Unavailable
  7. Check the Parent Course Enrollment again
Expected Behavior:
The Parent Course Enrollment becomes Available

Observed Behavior:
The Parent Course Enrollment is now Unavailable 




Information:

See more information on Merging and Separating Courses.

Target Release:

Functioning as Designed

Patch Available:

No





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