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Students are Unable to Submit an Attempt With Calculated Questions Due To an Issue in the Math Content Editor

Date Published: Feb 19,2025


CategoryPlanned First Fix Release:3900.110.0 Release; Product:Blackboard Learn SaaS; Version:3900.108.0
Article No.: 000090413
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
3900.108.0
Description:

Students cannot submit an attempt with calculated questions, when they try to do so, an 'Oops' message with a debug code is displayed.

Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as a student
  2. Access a course 
  3. Go into an assignment (with Math formulas) and respond 
  4. Submit an attempt

Observed Behavior: 

An 'Oops' message with a debug code is displayed. 

Expected Behavior: 

The student can continue editing the attempt and then submit it.  


Cause:

This issue may be caused by a problem in the data storage format of the math editor. 




Target Release:

SaaS-Fixed (v3900.110.0-rel.48 or higher)






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