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When Accessing an Original Course Guest Unenrolled Users Get an Error

Date Published: Feb 24,2025


CategoryPlanned First Fix Release:3900.112.0 Release; Product:Blackboard Learn MH,Blackboard Learn SaaS,Blackboard Learn Software; Version:3900.108.0,3900.110.0,3900.112.0
Article No.: 000090293
Product:
Learn Software
Release:
9.1;SaaS
Service Pack(s):
3900.108.0, 3900.110.0, 3900.112.0
Description:

When users who aren't enrolled in the courses attempt to access them they receive permission error pop up.

Steps to Repeat:

Prerequisite: In the Administration Panel access The Ultra experience is here! > Configuration > Toggle Link to Course Catalog 'On'. 

  1. Log into Blackboard Learn as an administrator
  2. Create an Original Course and make sure the Guests Permitted is on
  3. Create a user account and login
  4. As the user access in Ultra Base Navigation > Courses > Course Catalog
  5. Search for the course and try to access it

Observed Behavior: 

The pop up "You do not have permission to access this content." is shown. Once closed the user is returned to the course catalog page. 

Expected Behavior:

The user should be able to access the course and view the same content available to an unlogged-in user (Guest).





Target Release:

SaaS-Fixed (v3900.112.0-rel.25 or higher)






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