Behind the Blackboard! Ultra Accessibility Issue With Ultra Help Icon and LTI Frame - Behind the Blackboard Skip Navigation
Download PDF Icon Download PDF    Print article

Ultra Accessibility Issue With Ultra Help Icon and LTI Frame

Date Published: Mar 05,2025


CategoryPlanned First Fix Release:3900.112.0 Release; Product:Blackboard Learn SaaS; Version:3900.106.0,3900.108.0
Article No.: 000090170
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
3900.106.0, 3900.108.0
Description:

Blackboard's iframe for embedded LTI content obscures the Ultra help icon. This causes Blackboard to fail accessibility testing.

Steps to Repeat:

 

Prerequisite: Make sure an LTI tool that uses an iframe to embed content is installed on the system.

 

  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Set the LTI tool up for deep linking
  3. Navigate to System Admin > Courses > Create an Ultra Course
  4. Navigate to Course Content > Add Content > Content Market
  5. Create course content using the LTI set 
  6. Open it and observe the iframe render

Observed Behavior:
The LTI iframe renders and overlaps the Ultra help icon.

Expected Behavior:
The LTI iFrame renders without overlapping the Ultra help icon.





Target Release:

SaaS-Fixed (v3900.112.0)






The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2025 Blackboard Inc. All rights reserved