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There Seems to be an Issue on Our Side Message Observed for Mobile App Login Attempts

Date Published: Oct 31,2024


CategoryProduct:Blackboard App
Article No.: 000090024
Product:
Learn Software
Release:
SaaS
Description:
There seems to be an issue on our side message is displayed when attempting to login using the Mobile app.
Steps to Repeat:
  1. Open the Blackboard Mobile App
  2. Search for the desired Institution Name
  3. Attempt to login with desired credentials

 

Observed Behavior:

 There seems to be an issue on our side, please try again later.

 

Expected Behavior:

Login completes successfully and the user reaches the landing page.


 






Target Release:

Fixed - Blackboard App_ 9.9.1







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