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Inline Grading Annotation Insertion Caret is not Always Inserted at Expected Spot When Clicking

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.114.0 Release; Product:Blackboard Learn MH,Blackboard Learn SaaS,Blackboard Learn Software; Version:3900.95.0,3900.98.0,SaaS
Article No.: 000078831
Product:
Learn SaaS
Release:
9.1;SaaS
Service Pack(s):
3900.95.0, 3900.98.0, SaaS
Description:
When an instructor is grading Word documents and uses the Annotation tool to add anything, the line or text will not appear in the place the cursor is, it will appear half inch lower or upper. 
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an instructor
  2. Navigate to System Admin > Courses > Create a new Original course 
  3. Access the course and create an Assignment
  4. Access the course as a student and submit a Word document to the Assignment
  5. Log in back as an instructor and navigate to the Full Grade Center
  6. Locate the 'Needs grading' symbol > Click on the chevron and open the attempt
  7. Click on any annotation tool (text, line, pencil)
  8. Write something in the document


Observed Behavior:
The line does not appear in the place the cursor is, it appears a little lower, or a little upper.


Expected Behavior:
The line or text should appear where the cursor is when making the click.





Information:

The lines created using the Annotation tool shift away from the cursor's position. This issue also affects text boxes. Moreover, when an instructor exits a text box, it often moves to a different location, causing it to overlap with nearby text boxes.

Target Release:

SaaS-Fixed (v3900.114.0)







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