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You do not Have Permission to Access This Content Error When Trying to Access a Journal

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.106.0 Release; Product:Blackboard Learn SaaS; Version:SaaS
Article No.: 000078719
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
SaaS
Description:
Students are getting You do not have permission to access this content error when trying to access a journal.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as Administrator
  2. Create an Instructor choice course
  3. Go to a content area and navigate to Tools >> Journals
  4. Create a Journal in the course
  5. Make the Journal availability = "No" or set for Display Until some day in the past
  6. Convert the course to Ultra
  7. Use student preview and go to the journal
  8. Open the Journal while in student preview
Observed Behavior:
You do not have permission to access this content.
Please check with your administrator if you need access to this page.

Expected Behavior:
The journal opens without issue.

 

Symptoms:

Error sample:
blackboard.platform.security.AccessException: Current context user doesn't have permission to access this journal's entries. (null)
at blackboard.plugin.blog.spring.rest.JournalRestService.getEntries(JournalRestService.java:362)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150)
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808)
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1072)




Target Release:

SaaS-Fixed (v3900.106.0)






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