Behind the Blackboard! Formatting Error on Enterprise Survey Results When Using Questions With Points - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

Formatting Error on Enterprise Survey Results When Using Questions With Points

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:Future Reference; Product:Blackboard Learn MH,Blackboard Learn SaaS,Blackboard Learn Software; Version:3900.84.0,3900.86.0,3900.89.0,3900.91.0,3900.93.0,3900.95.0,SaaS
Article No.: 000078624
Product:
Learn SaaS
Release:
9.1;SaaS
Service Pack(s):
3900.84.0, 3900.86.0, 3900.89.0, 3900.91.0, 3900.93.0, 3900.95.0, SaaS
Description:
Questions with points in Enterprise Surveys do not display correctly. 
Steps to Repeat:
  1. Log into Blackboard Learn as an administrator
  2. Create a course
  3. Enroll an instructor and a student 
  4. On System Admin create an Enterprise Survey
  5. Add a multiple choice question with points assigned to each choice
  6. Create a response period. Send it to the course created above.
  7. On the Scheduling tab choose Deploy Now and Release Survey Results
  8. Log in as the student 
  9. Navigate to the course. There should be a link to take the Survey appearing at the top of the course page. 
  10. Take and submit the survey 
  11. Log in as an administrator 
  12. Refresh all report data (System Admin > System Reporting >Refresh report data)
  13. Navigate to System Admin > Enterprise Surveys > Analyze Results
  14. Click on the Response period and select View Results

 

Observed Behavior:
The following is shown in detailed question results:

" style="display: none; ">


Expected Behavior:
The Survey Results page is displayed and formatted correctly. 






Target Release:

Future Reference







The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2025 Blackboard Inc. All rights reserved