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Word Documents with Floated Tables and Multiple Pages Miss Some of the Pages in BB Annotate

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.106.0 Release; Product:Blackboard Learn SaaS; Version:3900.54.0
Article No.: 000077148
Product:
Learn SaaS
Release:
9.1;SaaS
Service Pack(s):
3900.54.0
Description:

When a student submits an assignment and then checks the attempt, it only loads the first 2 pages of the attached document.

 

Steps to Repeat:
  1. Use Microsoft Word to create a document
  2. Create a large table that spans many pages
  3. Right click the table and select "Table Properties"
  4. Select "Text Wrapping:" "Around"
  5. Upload the document to BB Annotate



Observed Behavior:
Only the first two pages appear.

 

Expected Behavior:
The document displays all pages. 



Resolution/Workaround:

  1. Open the document in Microsoft Word
  2. Right click the table
  3. Select "Table Properties"
  4. Set "Text Wrapping" to "None"
Screenshot of Microsoft Word table properties showing the location of the Text Wrapping option

Information:

This isn't occurring for all Assignment submissions that have more than 2 pages. 

Target Release:

Learn 9.1, 3900.106 Release SaaS-Fixed (v3900.106.0)

Patch Available:

No





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