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LTI Content In Original Item VTBE Converted To Ultra Course LTI in Document RTE Broken

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.65.0 Release; Product:Blackboard Learn SaaS; Version:Ultra
Article No.: 000077017
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
Ultra
Description:

When an instructor has Kaltura LTI content in their Original Course Item, in the VTBE, then converts that course to an Ultra Course, the RTE in the resulting document shows a black box that says "Blackboard Learn SaaS Not Found Forbidden".

 

 

Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Create a course that has the Instructor's Choice to be set to Ultra. Leave it as Original for now.
  3. Enroll yourself as an instructor. Set the course as unavailable. Click the course link to access the course.
  4. Click the Course Content link in the left navigation
  5. Select Build Content > Kaltura Embed Media to use deep linking to add content to the Course Content Area.
  6. Embed a video. This is placed in the Course Content Area.
  7. Select Build Content > Item
  8. Name the item. Use the  and select Kaltura Embed Media
  9.  Embed the item. Click on Submit
  10. Note that all the videos work
  11. Click the orange box with a pencil at the top right of the page to "Try the Ultra Course View"
  12. On the Admin page, click on the course link
  13. Click the "Course Content" folder that is the Course Content of the Original Course
  14. Click on the first link that you created in the Course Content Area.
 

Observed Behavior: It works as expected and launches to the video. Close the peek panel.
 

  1. Click on the Item with the LTI content in the VTBE that you created in steps 7 & 8


Observed Behavior: 
The VTBE Shows "Blackboard Learn SaaS Not Found Forbidden". 

Expected Behavior:
The LTI content in Original courses is converted to LTI content in Ultra courses.

 






Target Release:

SaaS-Fixed (v3900.65.0-rel.8 or higher)







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