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HTML Document Type Does not Work on iPad

Date Published: Jul 27,2024


CategoryPlanned First Fix Release:3900.89.0 Release; Product:Blackboard Learn SaaS; Version:Ultra
Article No.: 000077949
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
Ultra
Description:
When an instructor attempts to use the Add HTML feature in the Course Content area using an iPad, a white screen displays.
 
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an instructor with an iPad 
  2. Navigate to Admin > Courses > Look up for the desired course
  3. Enter Course and Press the + button to add content and select Create > Document > Add HTML
Observed:
White screen.  The text box editor does not open to create HTML content.


Expected:
Text box to open to write HTML content




Information:

This cannot be reproduced any more as of iPad iOS 17.2. 

Target Release:

SaaS-Fixed (v3900.89.0)






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