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Ally Throws an Error for Math Formula Inserted in Document Unless Reviewed in Ally Accessibility Score and Saved

Date Published: Apr 11,2025


CategoryProduct:Blackboard Learn SaaS
Article No.: 000077271
Product:
Learn SaaS
Release:
SaaS
Description:
Ally throws the error 'Image with a redundant description' for a Math formula inserted in a document unless reviewed in Ally Accessibility Score and saved.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Create a new Ultra course with Ally enabled
  3. Create a new Document
  4. Add Content > + (insert) Math Formula (type C O subscript 2) > Insert
  5. Click on Ally Accessibility Score. Observe that Score is 95%.
  6. Select Ally error an observe

Observed Behavior:
Ally shows 95% and the following error:
 'Image with a redundant description'
This item contains images with a redundant description

Expected Behavior:
Ally shows 100%.



Resolution/Workaround:

Click on 'Save' in the Ally Accessibility menu for the Error and the score is fixed to Perfect! 100%


Target Release:

Future Reference






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