Behind the Blackboard! In Ultra Courses the Headings Options Do not Meet the Proper Hierarchy - Behind the Blackboard Skip Navigation
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In Ultra Courses the Headings Options Do not Meet the Proper Hierarchy

Date Published: May 09,2025


CategoryPlanned First Fix Release:3900.121.0 Release; Product:Blackboard Learn SaaS; Version:Ultra
Article No.: 000078496
Product:
Learn SaaS
Release:
SaaS
Service Pack(s):
Ultra
Description:
When students or instructors create content with the Rich Text Editor (RTE), they can add headings using the option from the toolbar. However, the hierarchy on the DOM is not accurate in starting with an H4 and skipping the H2 and H3 levels. This affects Learn's accessibility.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Go to the Admin Panel > Course > Create a new Ultra course
  3. Access the course and create a document
  4. Create text with the following text styles: Title, Header, Subheader, Paragraph
  5. Use a screen reader or a browser extension to get a list of headings on the page
Observed Behavior:
The headings start with an H4

Expected Behavior:
The order of the content's heading goes on cascade as follows: H1 > H2 > H3 > H4





Target Release:

SaaS-Fixed (v3900.121.0)






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