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Blackboard Instructor App End of Life (EoL)

Date Published: Sep 26,2022


CategoryProduct:Blackboard Learn SaaS; Version:Versions,SaaS
Article No.: 000076422
Description:
Mobile devices are a significant part of our lives. From staying in touch with family and friends across the globe to mobile banking, we expect to do almost anything from our mobile phones. For instructors, the same expectations apply to teaching and learning. The Blackboard Learn app provides instructors with a way to manage courses on a mobile device.

As outlined in our most recent roadmap, we consolidated our mobile applications to a single unified experience, both reducing the complexity of supporting multiple apps, and allowing the experiences of instructors and students to be consistent between desktop and mobile by increasing the reliance on Responsive Web Design (RWD). Moving to this approach of RWD for our mobile applications will mean that as features are released to the web experience of Learn Ultra they will also become available on the mobile experience.
 
As with many of our feature releases, we are taking a phased approach with this project providing incremental value along the way. Gaining insight from our clients on their experiences of Responsive Web Design has been critical in that decision-making approach. To that end we have recently undertaken a technical preview program of our current Blackboard Instructor app, whereby we have moved the mobile experience to leverage Responsive Web for Ultra courses and allowing the same experience on mobile as with the desktop experience. 
 
With the release of the unified app already complete in the early days of August we have moved to a single app to move forward. The instructor app will be removed from app stores on the 30th September. Full end of support and thus the consideration of the end of life (EoL) for the Instructor app is 30th September 2022. 


Thank you!

Available Maintenance Release(s)

Service Pack(s) Build Number Release Date
Blackboard Learn 3900.118 Release 3900.118.0 Jun 05, 2025
Blackboard Learn 9.1, 3900.118.0 Release 3900.118.0 Jun 05, 2025
Blackboard Learn 3900.116 Release 3900.116.0 May 29, 2025
Blackboard Learn 9.1, 3900.116.0 Release 3900.116.0 May 01, 2025
Blackboard Learn 3900.114 Release 3900.114.0 Apr 24, 2025
Blackboard Learn 9.1, 3900.114.0 Release 3900.114.0 Apr 03, 2025
Blackboard Learn 3900.112 Release 3900.112.0 Mar 27, 2025
Blackboard Learn 9.1, 3900.112.0 Release 3900.112.0 Mar 06, 2025
Blackboard Learn 3900.110 Release 3900.110.0 Feb 27, 2025
Blackboard Learn 9.1, 3900.110.0 Release 3900.110.0 Feb 06, 2025
Blackboard Learn 3900.108 Release 3900.108.0 Jan 30, 2025
Blackboard Learn 9.1, 3900.108.0 Release 3900.108.0 Jan 09, 2025
Blackboard Learn 3900.106 Release 3900.106.0 Dec 19, 2024
Blackboard Learn 9.1, 3900.106.0 Release 3900.106.0 Dec 05, 2024
Blackboard Learn 3900.104 Release 3900.104.0 Nov 28, 2024
Blackboard Learn 3900.102 Release 3900.102.0 Oct 31, 2024
Blackboard Learn 3900.100 Release 3900.100.0 Sep 26, 2024
Blackboard Learn 9.1, 3900.89.0 Release 3900.89.0
Blackboard Learn 9.1, 3900.91.0 Release 3900.91.0
Blackboard Learn 9.1, 3900.86.0 Release 3900.86.0
Blackboard Learn 9.1, 3900.93.0 Release 3900.93.0
Blackboard Learn 9.1, 3900.82.0 Release 3900.82.0
Blackboard Learn 9.1, 3900.84.0 Release 3900.82.0
Blackboard Learn 9.1, 3900.80.0 Release 3900.80.0
Blackboard Learn 9.1, 3900.74 Release 3900.74.0
Blackboard Learn 9.1, 3900.71 Release 3900.71.0
Blackboard Learn 9.1, 3900.78 Release 3900.78.0
Blackboard Learn 9.1, 3900.76 Release 3900.76.0
Blackboard Learn 9.1, 3900.65 Release 3900.65.0
Blackboard Learn 9.1, 3900.67 Release 3900.67.0
Blackboard Learn 9.1, 3900.69 Release 3900.69.0
Blackboard Learn 9.1, 3900.62 Release 3900.62.0
Blackboard Learn 9.1, 3900.60 Release 3900.60.0

Top Issues

Article Number Component Service Pack(s) Description Target Fix Release Patch Available
000090472 Blackboard Learn SaaS 3900.110.0, 3900.112.0, 3900.114.0, 3900.116.0 <p><span style="font-size: 14px;">The ‘Send Message’ feature in Ultra Analytics (Retention Center) might time out when attempting to contact all students with alerts, especially with a big user list (2,000+).</span></p> 3900.121.0 Release
000089943 Blackboard Learn SaaS 3900.102.0, 3900.104.0, 3900.106.0 <p>In Ultra View mode, users utilizing the JAWS screen reader encounter accessibility issues. When navigating courses, pressing the down arrow key after selecting a course title causes JAWS to announce a disabled button. This unexpected behavior diverts users from the intended navigation list.</p> 3900.121.0 Release
000090664 Blackboard Learn SaaS 3900.116.0, 3900.118.0 <p><span style="font-size: 14px;">The Annotate feature becomes unusable when the browser zoom level is increased. Specifically, if the zoom is set to 150% or higher, annotation tools may no longer respond or function correctly, preventing users from making annotations. </span></p> 3900.121.0 Release
000090111 Blackboard Learn SaaS 3900.100.0, 3900.102.0, 3900.104.0, 3900.106.0, 3900.108.0 <p>In Ultra view mode, when an instructor creates a test and applies a release condition, the course builder encounters a permission error upon logging in for the first time.</p> 3900.121.0 Release
000090605 Blackboard Learn SaaS 3900.112.0, 3900.114.0, 3900.116.0 <p><span style="font-size: 14px;">When attempting to alter Overall Grades for students, the Grade Pill cannot be edited in the Grid View of the Gradebook when multiple Grade Notations exist in Ultra View courses.  </span></p> 3900.121.0 Release
000090491 Blackboard Learn SaaS 3900.106.0, 3900.108.0, 3900.110.0, 3900.112.0, 3900.114.0, 3900.116.0 <p><span style="font-size: 14px;">When opening a deep link LTI request, the peek panel scroll bars obstruct content and the submit button. </span></p> 3900.121.0 Release
000090323 Blackboard Learn SaaS 3900.108.0, 3900.110.0, 3900.112.0 <p><span style="font-size: 14px;">The Adaptive Release setting is also copied when copying from Original to Ultra. This is not a problem unless it is &#39;Off&#39; in the Original course. When this happens, the Release Condition in the Ultra course is ignored. </span></p> 3900.121.0 Release
000090492 Blackboard Learn SaaS 3900.112.0, 3900.114.0, 3900.116.0 <p><span style="font-size: 14px;">When an Assignment in an Ultra Course is generated through the REST API, instructions can be retrieved  by making a GET request to the corresponding Course Contents endpoints. However,  if the assignment was created using Learn&#39;s frontend, the instructions will not be available in the API responses. Additionally, if an assignment was initially created via the API but subsequently modified through the graphical user interface (GUI), the API calls will reflect the outdated instruction data instead of the most recent updates. </span></p> <p> </p> 3900.121.0 Release
000089999 Blackboard Learn SaaS 3900.104.0, 3900.106.0 <p>When a group assignment&#39;s gradebook column is used in calculations, it incorrectly includes all students, regardless of their group membership. This means that students who aren&#39;t part of any group are still having their grades included in the calculation, which is inaccurate. </p> 3900.121.0 Release
000090706 Blackboard Learn SaaS 3900.114.0, 3900.116.0, 3900.118.0, 3900.121.0 <p><span style="font-size: 14px;">Content created or added through Video Studio counts toward the course’s overall quota and may cause it to exceed its limit.</span></p> 3900.121.0 Release

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