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Some Math Formulas are not Rendered Properly in Bb Annotate Inline View

Date Published: Apr 11,2025


CategoryPlanned First Fix Release:3900.106.0 Release; Product:Blackboard Learn SaaS; Version:Older_Release
Article No.: 000075727
Product:
Learn SaaS
Release:
9.1;SaaS
Service Pack(s):
Older_Release
Description:
Some DOCX (Microsoft Word) documents containing Math equations will not be rendered properly. Formulas expressions will be replaced by an upside down question mark.
Steps to Repeat:
  1. Log in to Blackboard Learn as an Administrator
  2. Create a course or access to an existing course
  3. Create an assignment
  4. Log in to Blackboard Learn as a Student (Alternatively, enable "Student Preview" in the course)
  5. Upload a DOCX document (Microsoft word) containing math equations like the following ones:


image.png

(Please refer to the following article for details on how to insert/write math equations in Microsoft Word: https://support.microsoft.com/en-us/office/write-an-equation-or-formula-1d01cabc-ceb1-458d-bc70-7f9737722702#ID0EAACAAA=Write_new_equation )

  1. Some formulas will not be rendered properly; an upside down question mark will be shown instead of the formulas' expressions:

 

image.png

Observed Behavior:
Some Formulas expressions will not be rendered properly; some formulas expressions will be replaced by an upside down question mark

Expected Behavior:
Formulas should be rendered properly



Resolution/Workaround:

N/A


Target Release:

Learn 9.1, 3900.106.0 Release SaaS - Fixed (v3900.106.0)

Patch Available:

No





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