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Blackboard Instructor App End of Life (EoL)

Date Published: Sep 26,2022


CategoryProduct:Blackboard Learn SaaS; Version:Versions,SaaS
Article No.: 000076422
Description:
Mobile devices are a significant part of our lives. From staying in touch with family and friends across the globe to mobile banking, we expect to do almost anything from our mobile phones. For instructors, the same expectations apply to teaching and learning. The Blackboard Learn app provides instructors with a way to manage courses on a mobile device.

As outlined in our most recent roadmap, we consolidated our mobile applications to a single unified experience, both reducing the complexity of supporting multiple apps, and allowing the experiences of instructors and students to be consistent between desktop and mobile by increasing the reliance on Responsive Web Design (RWD). Moving to this approach of RWD for our mobile applications will mean that as features are released to the web experience of Learn Ultra they will also become available on the mobile experience.
 
As with many of our feature releases, we are taking a phased approach with this project providing incremental value along the way. Gaining insight from our clients on their experiences of Responsive Web Design has been critical in that decision-making approach. To that end we have recently undertaken a technical preview program of our current Blackboard Instructor app, whereby we have moved the mobile experience to leverage Responsive Web for Ultra courses and allowing the same experience on mobile as with the desktop experience. 
 
With the release of the unified app already complete in the early days of August we have moved to a single app to move forward. The instructor app will be removed from app stores on the 30th September. Full end of support and thus the consideration of the end of life (EoL) for the Instructor app is 30th September 2022. 


Thank you!

Available Maintenance Release(s)

Service Pack(s) Build Number Release Date
Blackboard Learn 3900.121 Release 3900.121.0 Jul 10, 2025
Blackboard Learn 3900.123 Release 3900.123.0 Jul 08, 2025
Blackboard Learn 3900.118 Release 3900.118.0 Jun 19, 2025
Blackboard Learn 9.1, 3900.118.0 Release 3900.118.0 Jun 05, 2025
Blackboard Learn 3900.116 Release 3900.116.0 May 29, 2025
Blackboard Learn 9.1, 3900.116.0 Release 3900.116.0 May 01, 2025
Blackboard Learn 3900.114 Release 3900.114.0 Apr 24, 2025
Blackboard Learn 9.1, 3900.114.0 Release 3900.114.0 Apr 03, 2025
Blackboard Learn 3900.112 Release 3900.112.0 Mar 27, 2025
Blackboard Learn 9.1, 3900.112.0 Release 3900.112.0 Mar 06, 2025
Blackboard Learn 3900.110 Release 3900.110.0 Feb 27, 2025
Blackboard Learn 9.1, 3900.110.0 Release 3900.110.0 Feb 06, 2025
Blackboard Learn 3900.108 Release 3900.108.0 Jan 30, 2025
Blackboard Learn 9.1, 3900.108.0 Release 3900.108.0 Jan 09, 2025
Blackboard Learn 3900.106 Release 3900.106.0 Dec 19, 2024
Blackboard Learn 9.1, 3900.106.0 Release 3900.106.0 Dec 05, 2024
Blackboard Learn 3900.104 Release 3900.104.0 Nov 28, 2024
Blackboard Learn 3900.102 Release 3900.102.0 Oct 31, 2024
Blackboard Learn 3900.100 Release 3900.100.0 Sep 26, 2024
Blackboard Learn 9.1, 3900.89.0 Release 3900.89.0
Blackboard Learn 9.1, 3900.91.0 Release 3900.91.0
Blackboard Learn 9.1, 3900.86.0 Release 3900.86.0
Blackboard Learn 9.1, 3900.93.0 Release 3900.93.0
Blackboard Learn 9.1, 3900.82.0 Release 3900.82.0
Blackboard Learn 9.1, 3900.84.0 Release 3900.82.0
Blackboard Learn 9.1, 3900.80.0 Release 3900.80.0
Blackboard Learn 9.1, 3900.74 Release 3900.74.0
Blackboard Learn 9.1, 3900.71 Release 3900.71.0
Blackboard Learn 9.1, 3900.78 Release 3900.78.0
Blackboard Learn 9.1, 3900.76 Release 3900.76.0
Blackboard Learn 9.1, 3900.65 Release 3900.65.0
Blackboard Learn 9.1, 3900.67 Release 3900.67.0
Blackboard Learn 9.1, 3900.69 Release 3900.69.0
Blackboard Learn 9.1, 3900.62 Release 3900.62.0
Blackboard Learn 9.1, 3900.60 Release 3900.60.0

Top Issues

Article Number Component Service Pack(s) Description Target Fix Release Patch Available
000091045 Blackboard Learn SaaS 3900.121.0, 3900.123.0, 3900.125.0 <p>In Blackboard Ultra documents, images marked as decorative are still being read by screen readers like NVDA and VoiceOver, including their &quot;More Options&quot; menu, which should be ignored. This creates an accessibility issue.</p> Future Reference
000091025 Blackboard Learn SaaS 3900.121.0, 3900.123.0, 3900.125.0 <p>When using the course content search bar in Learn, forward slashes (&quot;/&quot;) typed in the search query are being incorrectly encoded and displayed as ~2F.</p> Future Reference
000091034 Blackboard Learn SaaS 3900.121.0, 3900.123.0, 3900.125.0 <p>In Ultra courses, the &#39;Review Student Engagement with Announcements&#39; feature includes a status indicator labeled “Read” in both the Detail Status and Filter By sections. When the Korean language pack is enabled, this status is translated as “읽기”, which contextually implies an action (“to read”) rather than a completed status. The correct translation should be “읽음”, which accurately indicates that the student has read the announcement.</p> Future Reference
000091024 Blackboard Learn SaaS 3900.121.0, 3900.123.0, 3900.125.0 <p><span style="font-size: 14px;">Users can navigate to images within a document using the keyboard and can expand images into a modal. However, when an image is expanded into a modal, the keyboard focus does not shift to the modal and remains on the background content.</span></p> <p> </p> <p><span style="font-size: 14px;">As a result, users can only move focus between elements behind the image and the modal cannot be closed or dismissed using keyboard input.</span></p> Future Reference
000091009 Blackboard Learn SaaS 3900.121.0, 3900.123.0, 3900.125.0 <p>Instructors are experiencing inaccuracies in overall grades while some individual grades remain unposted.</p> Future Reference
000091020 Blackboard Learn SaaS 3900.121.0, 3900.123.0, 3900.125.0 <p><span style="font-size: 14px;">When a viewer accesses a course containing modules with images in their descriptions, the images are not displayed. Instead, a gray placeholder block appears in place of the image.</span></p> Future Reference
000091021 Blackboard Learn SaaS 3900.121.0, 3900.123.0, 3900.125.0 <p><span style="font-size: 14px;">Users with the system role assigned as viewer cannot see the thumbnail image of the Learning Modules.</span></p> Future Reference
000091004 Blackboard Learn SaaS 3900.121.0 <p>When an exam configured with Respondus LockDown Browser includes adaptive release conditions, users may encounter a gray screen with no visible content. However, exams without adaptive release settings function as expected. As a workaround, Respondus recommends placing the exam inside a folder that has the adaptive release rules applied, rather than assigning them directly to the exam itself.</p> <div> </div> 3900.121.0 Release, 3900.123.0 Release
000091011 Blackboard Learn SaaS 3900.121.0, 3900.123.0, 3900.125.0 <p><span style="font-size: 14px;">Once a release condition with Access from/until dates is applied to an assignment for the first time, and the assignment is supposed to be available as per the set rule, the following occurs:</span></p> <ol><li><span style="font-size: 14px;">The assignment shows hidden/not visible for the instructor</span></li><li><span style="font-size: 14px;">The student is mistakenly taken to send a new submission even though there is already a submission and should see the submission content. </span></li><li><span style="font-size: 14px;">The student does not see the assignment listed in the Gradebook.</span></li></ol> 3900.121.0 Release, 3900.123.0 Release
000091017 Blackboard Learn SaaS 3900.121.0, 3900.123.0 <p><span style="font-size: 14px;">When creating a test with a future date release condition and selecting the show option, the test does not show in the gradebook.</span></p> Future Reference

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