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Blackboard Instructor App End of Life (EoL)

Date Published: Sep 26,2022


CategoryProduct:Blackboard Learn SaaS; Version:Versions,SaaS
Article No.: 000076422
Description:
Mobile devices are a significant part of our lives. From staying in touch with family and friends across the globe to mobile banking, we expect to do almost anything from our mobile phones. For instructors, the same expectations apply to teaching and learning. The Blackboard Learn app provides instructors with a way to manage courses on a mobile device.

As outlined in our most recent roadmap, we consolidated our mobile applications to a single unified experience, both reducing the complexity of supporting multiple apps, and allowing the experiences of instructors and students to be consistent between desktop and mobile by increasing the reliance on Responsive Web Design (RWD). Moving to this approach of RWD for our mobile applications will mean that as features are released to the web experience of Learn Ultra they will also become available on the mobile experience.
 
As with many of our feature releases, we are taking a phased approach with this project providing incremental value along the way. Gaining insight from our clients on their experiences of Responsive Web Design has been critical in that decision-making approach. To that end we have recently undertaken a technical preview program of our current Blackboard Instructor app, whereby we have moved the mobile experience to leverage Responsive Web for Ultra courses and allowing the same experience on mobile as with the desktop experience. 
 
With the release of the unified app already complete in the early days of August we have moved to a single app to move forward. The instructor app will be removed from app stores on the 30th September. Full end of support and thus the consideration of the end of life (EoL) for the Instructor app is 30th September 2022. 


Thank you!

Available Maintenance Release(s)

Service Pack(s) Build Number Release Date
Blackboard Learn 3900.116 Release 3900.116.0 May 08, 2025
Blackboard Learn 3900.118 Release 3900.118.0 May 06, 2025
Blackboard Learn 9.1, 3900.116.0 Release 3900.116.0 May 01, 2025
Blackboard Learn 3900.114 Release 3900.114.0 Apr 24, 2025
Blackboard Learn 9.1, 3900.114.0 Release 3900.114.0 Apr 03, 2025
Blackboard Learn 3900.112 Release 3900.112.0 Mar 27, 2025
Blackboard Learn 9.1, 3900.112.0 Release 3900.112.0 Mar 06, 2025
Blackboard Learn 3900.110 Release 3900.110.0 Feb 27, 2025
Blackboard Learn 9.1, 3900.110.0 Release 3900.110.0 Feb 06, 2025
Blackboard Learn 3900.108 Release 3900.108.0 Jan 30, 2025
Blackboard Learn 9.1, 3900.108.0 Release 3900.108.0 Jan 09, 2025
Blackboard Learn 3900.106 Release 3900.106.0 Dec 19, 2024
Blackboard Learn 9.1, 3900.106.0 Release 3900.106.0 Dec 05, 2024
Blackboard Learn 3900.104 Release 3900.104.0 Nov 28, 2024
Blackboard Learn 3900.102 Release 3900.102.0 Oct 31, 2024
Blackboard Learn 3900.100 Release 3900.100.0 Sep 26, 2024
Blackboard Learn 9.1, 3900.89.0 Release 3900.89.0
Blackboard Learn 9.1, 3900.91.0 Release 3900.91.0
Blackboard Learn 9.1, 3900.86.0 Release 3900.86.0
Blackboard Learn 9.1, 3900.93.0 Release 3900.93.0
Blackboard Learn 9.1, 3900.80.0 Release 3900.80.0
Blackboard Learn 9.1, 3900.84.0 Release 3900.82.0
Blackboard Learn 9.1, 3900.82.0 Release 3900.82.0
Blackboard Learn 9.1, 3900.78 Release 3900.78.0
Blackboard Learn 9.1, 3900.76 Release 3900.76.0
Blackboard Learn 9.1, 3900.71 Release 3900.71.0
Blackboard Learn 9.1, 3900.74 Release 3900.74.0
Blackboard Learn 9.1, 3900.65 Release 3900.65.0
Blackboard Learn 9.1, 3900.67 Release 3900.67.0
Blackboard Learn 9.1, 3900.69 Release 3900.69.0
Blackboard Learn 9.1, 3900.62 Release 3900.62.0
Blackboard Learn 9.1, 3900.60 Release 3900.60.0

Top Issues

Article Number Component Service Pack(s) Description Target Fix Release Patch Available
000090623 Blackboard Learn MH, Blackboard Learn SaaS, Blackboard Learn Software 3900.112.0, 3900.114.0, 3900.116.0 <p><span style="font-size: 14px;">When having two separate well-formed Minisites, and Minisites A links to Minisites B directly, B cannot be loaded even if B can be loaded when accessed using relative links. </span></p> <p><span style="font-size: 14px;">A Minisite is well-formed if it and all its assets are completely self-contained in a single folder such that all assets are _children_ of the folder containing the &quot;index.html&quot;.</span></p> Will Not Fix
000090680 Blackboard Learn SaaS 3900.114.0, 3900.116.0, 3900.118.0, 3900.121.0 <p><span style="font-size: 14px;">In Ultra view mode, when accessing the Notification Settings under the &#39;The Ultra Experience is here!&#39; section in the System Admin panel, certain notification descriptions are not properly rendered. Instead of displaying the appropriate human-readable labels, the interface is showing untranslated label keys.</span></p> 3900.121.0 Release
000090748 Blackboard Learn SaaS 3900.114.0 <p><span style="font-size: 14px;">On Android and iOS devices, the Learn Mobile app does not return any results when users search for their institution. If the site is cached and Single Sign-On (SSO) is used, users encounter the error &quot;There Seems To Be An Issue On Our Side. Please Try Again Later&quot;.</span></p>
000090126 Blackboard Learn SaaS 3900.104.0, 3900.106.0, 3900.108.0, 3900.110.0 <div>When copying a course using SIS or manually doing a course copy to a new course the Course Settings &gt; Student Visibility settings are not copied over to the new course.</div> <div> </div> <div>The default setting for Course Settings &gt; Student Visibility &#39;Hide students in the gradebook who no longer have access to the course&#39; is disabled.</div> <div> </div> <div>If the user enables the Course Settings &gt; Student Visibility &#39;Hide students in the gradebook who no longer have access to the course&#39; in a course and then complete a course copy:</div> <div> </div> <div>- SIS Using Template to copy into new course or</div> <div>- Manually Copying the Ultra course into a new course</div> <div> </div> <div>The setting Course Settings &gt; Student Visibility &#39;Hide students in the gradebook who no longer have access to the course&#39; is not enabled in the new course.</div> 3900.121.0 Release
000090253 Blackboard Learn SaaS 3900.106.0, 3900.108.0, 3900.110.0, 3900.112.0 <p><span style="font-size: 14px;">When instructors try to grade assignments associated with rubrics using either the &#39;Students&#39; or the &#39;Gradable Items&#39; tabs in the Gradebook, the rubric does not show in the grading page. </span></p> Future Reference
000090798 Blackboard Learn SaaS 3900.116.0, 3900.118.0, 3900.121.0 <p><span style="font-size: 14px;">In Ultra Courses, when an image is inserted as the first element in an announcement and alt text is added, the alt text appears in the text-only preview of the announcement. This display occurs in the announcement summary visible to users.</span></p> Future Reference
000090750 Blackboard Learn MH, Blackboard Learn SaaS, Blackboard Learn Software 3900.114.0, 3900.116.0, 3900.118.0, 3900.121.0 <p><span style="font-size: 14px;">In certain viewport breakpoints, the Bb Annotate lightbox overlay renders with full opacity, obscuring the submission content. Additionally, the comment input box may appear misaligned or rendered away from its intended anchor point, and the &quot;X&quot; close button does not work, affecting user interaction. </span></p> Future Reference
000090766 Blackboard Learn SaaS 3900.104.0, 3900.106.0, 3900.108.0, 3900.110.0, 3900.112.0, 3900.114.0, 3900.116.0, 3900.118.0, 3900.121.0 <p><span style="font-size: 14px;">When attempting to mark attendance, the attendance tool returns the error &#39;Oops! Something Went Wrong. Please Try Reloading the Page.</span></p> Future Reference
000090753 Blackboard Learn SaaS 3900.116.0, 3900.118.0, 3900.121.0 <p><span style="font-size: 14px;">When using the Text tool in the Annotate inline editor, the text color changes to black if the user moves the cursor to the beginning of the text box. </span></p> Future Reference
000090707 Blackboard Learn SaaS 3900.114.0, 3900.116.0, 3900.118.0, 3900.121.0 <p><span style="font-size: 14px;">When students answer calculated formula questions using equations that include special characters like plus and minus signs, part of their input is not saved. As a result, instructors do not receive an accurate representation of the students&#39; answers. </span></p> Future Reference

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