HTML Document Type Does not Work on iPad




 
HTML Document Type Does not Work on iPad

Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:Learn_9_1_3900_89_0_Release; Product:Blackboard_Learn_SaaS; Version:Ultra   Article No.: 000077949

Producto: Learn SaaS

Versión: SaaS

Paquetes de servicio: Ultra

Descripción: When an instructor attempts to use the Add HTML feature in the Course Content area using an iPad, a white screen displays.
 

Pasos para repetir:

  1. Log into Blackboard Learn Ultra Experience as an instructor with an iPad 
  2. Navigate to Admin > Courses > Look up for the desired course
  3. Enter Course and Press the + button to add content and select Create > Document Add HTML
Observed:
White screen.  The text box editor does not open to create HTML content.


Expected:
Text box to open to write HTML content

 



Información: This cannot be reproduced any more as of iPad iOS 17.2. 
Versión de destino: SaaS-Fixed (v3900.89.0)