
Instructors Cannot View Video Studio Content in Student Preview Mode in Ultra
Date Published: Jun 03,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_SaaS; Version:X3900_116_0,X3900_118_0,X3900_121_0 Article No.: 000090854
Date Published: Jun 03,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_SaaS; Version:X3900_116_0,X3900_118_0,X3900_121_0 Article No.: 000090854
Producto: Learn SaaS
Versión: SaaS
Paquetes de servicio: 3900.116.0, 3900.118.0, 3900.121.0
Descripción:
In Ultra courses, when an instructor accesses the Student Preview mode and opens a document containing Video Studio content, a message appears stating: "This media is currently unavailable. Please try again later".
Pasos para repetir:
- Log into Blackboard Learn Ultra Experience as an administrator
- Create an Ultra Course
- Enroll an instructor
- In the Documents content section, click the on the plus sign (+) on the left
- Select Audio/Video
- Record a short video and save it
- Log in as the Instructor
- Enter Student Preview mode and access the recorded video in the document
Observed Behavior:
The video does not display and instead, the following error message is displayed: "This media is currently unavailable. Please try again later."
Expected Behavior:
The video is displayed.
Versión de destino: Future Reference