Attendance Tool Displays Error Message 'Oops! Something Went Wrong. Please Try Reloading the Page'




 
Attendance Tool Displays Error Message 'Oops! Something Went Wrong. Please Try Reloading the Page'

Date Published: May 08,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_SaaS; Version:X3900_104_0,X3900_106_0,X3900_108_0,X3900_110_0,X3900_112_0,X3900_114_0,X3900_116_0,X3900_118_0,X3900_121_0   Article No.: 000090766

Producto: Learn SaaS

Versión: SaaS

Paquetes de servicio: 3900.104.0, 3900.106.0, 3900.108.0, 3900.110.0, 3900.112.0, 3900.114.0, 3900.116.0, 3900.118.0, 3900.121.0

Descripción:

When attempting to mark attendance, the attendance tool returns the error 'Oops! Something Went Wrong. Please Try Reloading the Page.

Pasos para repetir:

Note: this issue is not replicable from scratch. It has only been identified in one client's environment.

  1. Log into Blackboard Learn Ultra Experience as an administrator or instructor
  2. Navigate to System Administrator tab > Courses >Access any Ultra Course
  3. Click on Mark Attendance under the Details and Actions section

 

Observed Behavior:

The error message 'Oops! Something Went Wrong. Please Try Reloading the Page.' is displayed.

 

Expected Behavior:

The Attendance tool should open without any errors.

 




Versión de destino: Future Reference