
File Conversion Fails for PowerPoint and Word Documents with Multibyte Character Filenames During Ultra Course Document Creation
Date Published: Jan 20,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_SaaS; Version:X3900_106_0,X3900_108_0,X3900_110_0,X3900_112_0 Article No.: 000090266
Date Published: Jan 20,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_SaaS; Version:X3900_106_0,X3900_108_0,X3900_110_0,X3900_112_0 Article No.: 000090266
Producto: Learn SaaS
Versión: SaaS
Paquetes de servicio: 3900.106.0, 3900.108.0, 3900.110.0, 3900.112.0
Descripción:
When creating Ultra Course documents via 'Convert a file', file conversion fails for PowerPoint and Word documents with multibyte character filenames.
Pasos para repetir:
- Log into Blackboard Learn Ultra Experience as an administrator
- Create a test course and access it
- Go to Create > Select Document > select 'Convert a file > Upload a Word or pptx. file
Observed Behavior:
The file was converted without any error.
Expected Behavior:
The file should convert without any issues.
Versión de destino: Future Reference