File Conversion Fails for PowerPoint and Word Documents with Multibyte Character Filenames During Ultra Course Document Creation




 
File Conversion Fails for PowerPoint and Word Documents with Multibyte Character Filenames During Ultra Course Document Creation

Date Published: Jan 20,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_SaaS; Version:X3900_106_0,X3900_108_0,X3900_110_0,X3900_112_0   Article No.: 000090266

Producto: Learn SaaS

Versión: SaaS

Paquetes de servicio: 3900.106.0, 3900.108.0, 3900.110.0, 3900.112.0

Descripción:

When creating Ultra Course documents via 'Convert a file',  file conversion fails for PowerPoint and Word documents with multibyte character filenames.

Pasos para repetir:

  1. Log into Blackboard Learn Ultra Experience as an administrator
  2.  Create a test course and access it 
  3. Go to Create > Select Document > select 'Convert a file > Upload a Word or pptx. file 

 

Observed Behavior:

The file was converted without any error.

Expected Behavior: 

The file should convert without any issues.

 




Versión de destino: Future Reference