
In the Mobile App Original Course's Announcement's Option 'Send Email Copy' Does Not Send Any Email
Date Published: Jan 15,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_MH,Blackboard_Learn_SaaS,Blackboard_Learn_Software Article No.: 000090243
Date Published: Jan 15,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_MH,Blackboard_Learn_SaaS,Blackboard_Learn_Software Article No.: 000090243
Producto: Learn Software
Versión: 9.1;SaaS
Descripción:
When instructors create an announcement for Original Courses via Mobile App and select 'Send Email Copy', no emails are received.
For web view the emails are sent.
Pasos para repetir:
- Log into Blackboard Learn as an administrator
- Create an Original Course and enroll an instructor and a student with email addresses
- Access the course as an instructor > Course Tools > Announcements > Create new announcement from web
- Select 'Send a copy of this announcement immediately'
- Submit and wait for an email
- Observe both your users receive email.
- Log in as the instructor into the Mobile App > Courses > Original Course > Announcements > Create
- Add Subject - Mobile App Original Announcement
- Add Content - some text
- Release Options - select Send Email Copy
- Submit and wait for an email.
Observed Behavior:
The email is received only for the announcement created in web view, but not for the one created via Mobile App.
Expected Behavior:
There should be no difference between the Announcement created in Web view and in Mobile App.
Información:
In Ultra Courses, emails are being received as expected.
Versión de destino: Future Reference