
Users are Unable to Log Into the Mobile Application with SSO
Date Published: Apr 11,2025 Category: Product:Mobile_Learn_SaaS Article No.: 000078840
Date Published: Apr 11,2025 Category: Product:Mobile_Learn_SaaS Article No.: 000078840
Producto: Learn SaaS
Versión: SaaS
Descripción: Users are unable to log into the Mobile Application with SSO after the last upgrade SaaS release 3900.95.0-rel.74+76b7566.
Pasos para repetir:
- Log into Blackboard Learn as an administrator using the Mobile App
- Type the School/workspace name
- Type the User Name and Password
- Click on 'Log In'
Observed Behavior:
The error 'There seems to be an issue from our side. Please try again later' is displayed.
Expected Behavior:
The user successfully logs into the Mobile Learn Application and the landing page of the Mobile Application is displayed.
Síntomas: User Authentication fails.
Información: The issue is under investigation by the Anthology Mobile Support team.
Versión de destino: Future Reference
Información: The issue is under investigation by the Anthology Mobile Support team.
Versión de destino: Future Reference