
Instructors Cannot Print Students Certificates
Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_SaaS; Version:Ultra Article No.: 000076646
Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Blackboard_Learn_SaaS; Version:Ultra Article No.: 000076646
Producto: Learn SaaS
Versión: SaaS
Paquetes de servicio: Ultra
Descripción: Instructors are unable to download a student's certificate for printing. When they click the print icon, it takes them to another page.
Pasos para repetir:
- Log into Blackboard Learn Ultra Experience as an administrator
- Access a course
- Click on Achievements under 'Course Tools'
- Click on Recipients on the right side
- Click on one student
- Click on the Print icon on the certificate
Observed Behavior:
The browser takes the instructor to the old institution page preventing the preview and printing of the certificate.
Expected Behavior:
The instructor is able able to preview and print the certificate.
Versión de destino: Future Reference