
Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:Learn_9_1_3900_67_0_Release; Product:Blackboard_Learn_SaaS Article No.: 000076358
Producto: Learn SaaS
Versión: SaaS
Descripción: Users receive a "User is Null" error while trying to launch an LTI link from an email notification sent from the Partner/Third party's system.
Pasos para repetir:
- Log into Blackboard Learn Ultra Experience as an administrator
- Install an LTI 1.3 tool
- Create an LTI item (either an LTI 1.3 or a deep link item)
- Query through the Assignments and Grade Service or REST API the content ID and Course ID of the LTI item and course
- Build a URL with the following format:
https://<BB_INSTANCE_URL>/webapps/blackboard/execute/blti/launchLink?course_id=<BB_CONTEXT_ID>&from_ultra=true&content_id=<BB_RESOURCE_ID>
Observed Behavior:
Link launches if the user already has the session but it shows the error "User is null" if the session has expired or there's no session in cache
Expected Behavior:
Link launches if the user already has a session or is redirected to the login page if the session has expired.
Versión de destino: SaaS-Fixed (v3900.67.0)