The Group Set Link is not Working for Instructors and Administrators




 
The Group Set Link is not Working for Instructors and Administrators

Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:Learn_9_1_3900_69_0_Release; Product:Blackboard_Learn_MH,Blackboard_Learn_SaaS,Blackboard_Learn_Software; Version:Learn_9_1_3900_67_0,Learn_9_1_3900_69_0,Learn_9_1_3900_71_0,SaaS   Article No.: 000077710

Producto: Learn SaaS

Versión: 9.1;SaaS

Paquetes de servicio: 3900.67.0, 3900.69.0, 3900.71.0, SaaS

Descripción: When a self-enroll group is created, instructors and administrators cannot access the sign-up sheet to join a group. Instead an error and a blank page are displayed.  

 
Error message: Error: Group has been removed. The course content link for the group needs to be manually removed by the instructor.
  • Groups are not removed from the actual course, they still exist in it. 

 

Pasos para repetir:

  1. Log into Blackboard Learn as an administrator/instructor 
  2. Navigate to Admin panel > Courses > Create a course 
  3. Enroll an instructor and a student 
  4. Go to Course Management > Users and Groups > Groups
  5. Click on 'Create' tab > Group set > Self-Enroll
  6. Set the Maximum Number of Members to 4 and the Number of Groups to 4 (might be any number) and click on Submit
  7. Go to Content > Tools > select 'Groups'
  8. Mark Link to a Group or Group Set and select the group set created
  9. Do a quick enrollment in the course and access the group link > View Sign-up Sheet to join a Group

Observed Behavior: 
An error message is displayed. 

Expected Behavior: 
The sheet for joining a group is displayed. 
 

 



Información:
It does not matter whether the groups have enrolled students or not, the error message is always displayed. 
Versión de destino: Learn 9.1, 3900.69.0 Release

SaaS - Fixed (v3900.69.0-rel.35 or higher)