Ally Throws an Error for Math Formula Inserted in Document Unless Reviewed in Ally Accessibility Score and Saved




 
Ally Throws an Error for Math Formula Inserted in Document Unless Reviewed in Ally Accessibility Score and Saved

Date Published: Apr 11,2025 Category: Product:Blackboard_Learn_SaaS   Article No.: 000077271

Producto: Learn SaaS

Versión: SaaS

Descripción: Ally throws the error 'Image with a redundant description' for a Math formula inserted in a document unless reviewed in Ally Accessibility Score and saved.

Pasos para repetir:

  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Create a new Ultra course with Ally enabled
  3. Create a new Document
  4. Add Content > + (insert) Math Formula (type C O subscript 2) > Insert
  5. Click on Ally Accessibility Score. Observe that Score is 95%.
  6. Select Ally error an observe

Observed Behavior:
Ally shows 95% and the following error:
 'Image with a redundant description'
This item contains images with a redundant description

Expected Behavior:
Ally shows 100%.

 


Resolución/Solución alternativa: Click on 'Save' in the Ally Accessibility menu for the Error and the score is fixed to Perfect! 100%

Versión de destino: Future Reference