
Content Collection Inaccessible after Home Page Custom Folder is Deleted
Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:Learn_9_1_3900_95_0_Release; Product:Blackboard_Learn_MH,Blackboard_Learn_SaaS,Blackboard_Learn_Software; Version:Learn_9_1_3900_86_0,Learn_9_1_3900_89_0,Learn_9_1_3900_91_0 Article No.: 000078499
Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:Learn_9_1_3900_95_0_Release; Product:Blackboard_Learn_MH,Blackboard_Learn_SaaS,Blackboard_Learn_Software; Version:Learn_9_1_3900_86_0,Learn_9_1_3900_89_0,Learn_9_1_3900_91_0 Article No.: 000078499
Producto: Learn SaaS
Versión: 9.1;SaaS
Paquetes de servicio: 3900.86.0, 3900.89.0, 3900.91.0
Descripción: If a custom folder that is used as a user's home folder is deleted, then the user no longer has access to the Content Collection.
Pasos para repetir: Prerequisites: Content System is enabled.
- Navigate to Blackboard Learn as Administrator
- Go to Tools > Content Collection > Institution Content
- Create a folder
- Click on Personal Settings
- Under Home Page Settings select Custom Location
- Browse to the folder you just created
- Click Submit
- Then, navigate back to Tools > Content Collection
- Note the home folder is now Institution: FOLDERNAME
- Click on Institution Content
- In the context menu next to FOLDERNAME click Delete
- Close the Content Collection using the X button
- Go to Tools > Content Collection again
Expected Behavior: As the folder no longer exists the Home Page reverts back to system default
Versión de destino: Learn 9.1, 3900.95.0 Release
SaaS - Fixed (v3900.95.0)