
Journal Multimedia Feedback Panel Does not Render
Date Published: Jan 05,2025 Category: Planned_First_Fix_Release:Learn_9_1_3900_91_0_Release; Product:Blackboard_Learn_SaaS; Version:Ultra Article No.: 000078420
Date Published: Jan 05,2025 Category: Planned_First_Fix_Release:Learn_9_1_3900_91_0_Release; Product:Blackboard_Learn_SaaS; Version:Ultra Article No.: 000078420
Product: Learn SaaS
Release: SaaS
Service Pack(s): Ultra
Description: When an instructor posts multimedia feedback like an audio or video recorded on Learn and submits it, this audio/video panel does not render when trying to reproduce it.
Steps to Replicate:
- Log into Blackboard Learn Ultra Experience as an administrator
- Create an Ultra Course and create a gradable Journal in it
- Enroll an instructor and a student or access in Student Preview user
- Access as the student and submit a post in the Journal.
- Access as the instructor and send audio feedback for the student’s submission. This is recorded on Learn using the feedback option.
- Try to reproduce the sent feedback
Observed Behavior:
The feedback playback does not reproduce the audio.
Expected Behavior:
The feedback playback should reproduce the audio.
Target Release: SaaS-Fixed (v3900.91.0)