On iPads in Mobile Browsers the App Keyboard Does Not Expand Consistently When Touching Grade Pill to Enter Grades




 
On iPads in Mobile Browsers the App Keyboard Does Not Expand Consistently When Touching Grade Pill to Enter Grades

Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:X3900_116_0_Release; Product:Blackboard_Learn_MH,Blackboard_Learn_SaaS,Blackboard_Learn_Software; Version:Learn_9_1_3900_84_0,Learn_9_1_3900_86_0,Learn_9_1_3900_89_0,SaaS   Article No.: 000078414

Producto: Learn SaaS

Versión: 9.1;SaaS

Paquetes de servicio: 3900.84.0, 3900.86.0, 3900.89.0, SaaS

Descripción: On Touch Screen devices such as iPads when an instructor logs into Learn via a web browser (Safari, Firefox, or Google Chrome) and attempts grading, the grade pill, when touched, does not immediately open the keyboard and several subsequent "touches" are needed to open the keyboard.

Pasos para repetir:

  1. Log into Blackboard Learn as an instructor using an iPad (on a Safari or a Google Chrome browser)
  2. Using the touch screen functionality, navigate to Gradebook
  3. Access an attempt
  4. Go to the grade pill for the question(s) themselves and/or the grade pill for the overall grade for the test
  5. Use your finger to tab the grade pill to get the keyboard to expand

Observed Behavior: 
Many touches are necessary to get the keyboard to expand, sometimes it does not even register or it just puts the cursor there but does not open the keyboard. 

Expected Behavior: 
A click/touch in the center and/or exact where the cursor should open the keyboard. 


 

 




Versión de destino: SaaS-Fixed (v3900.116.0)