LTI for Turnitin Displaying an Intermittent Error Message on Launch




 
LTI for Turnitin Displaying an Intermittent Error Message on Launch

Date Published: Apr 11,2025 Category: Planned_First_Fix_Release:Learn_9_1_3900_89_0_Release; Product:Blackboard_Learn_MH,Blackboard_Learn_SaaS,Blackboard_Learn_Software; Version:Learn_9_1_3900_80_0,Learn_9_1_3900_82_0,Learn_9_1_3900_84_0,Learn_9_1_3900_86_0,SaaS   Article No.: 000078242

Producto: Learn SaaS

Versión: 9.1;SaaS

Paquetes de servicio: 3900.80.0, 3900.82.0, 3900.84.0, 3900.86.0, SaaS

Descripción: In rare occasions, accessing Turnitin LTI links throws an intermittent issue with the following error message:

Illegal unquoted character ((CTRL-CHAR, code 20)): has to be escaped using backslash to be included in string value
at [Source: (byte[])"

Pasos para repetir:

  1. Log into Blackboard Learn as an administrator 
  2. Access a course 
  3. Go to the Assessments area located on the left-hand menu
  4. Click on one of the Turnitin LTI assignments


Observed Behavior: 
The following error is displayed: 

"Illegal unquoted character ((CTRL-CHAR, code 8)): has to be escaped using backslash to be included in string value
at [Source: (byte[])"


Expected Behavior: 
The user can access the Turnitin assignment. 

 



Información: This is as a rare, general problem which occurs with LTI 1.3 launches. 
Versión de destino: Learn 9.1, 3900.89.0 Release

SaaS - Fixed (v3900.89.0)