
Making Grade Center and My Grades Unavailable Causes Error Sorry! Your Name is not on the List for Students
Date Published: Apr 11,2025 Category: Product:Blackboard_Learn_SaaS Article No.: 000063738
Date Published: Apr 11,2025 Category: Product:Blackboard_Learn_SaaS Article No.: 000063738
Producto: Learn SaaS
Versión: SaaS
Descripción: When making the Grade Center and My Grades unavailable in a Course, Students enrolled in that Course are presented with the error "Sorry! Your name isn't on the list" when clicking the Grades Navigation.
Pasos para repetir:
- Log in as System Admin
- Go to System Admin > Courses
- Create 3 new Courses
- Enter all 3 Courses
- Enroll Student in all 3 Courses
- In 1 Course, go to Control Panel > Customization > Tool Availability
- Find Grade Center and My Grades in the list
- Uncheck the box for both and click Submit
- Log in as Student and click on the Grades link in the Left Navigation
Grades to load even though it is disabled in one Course
Observed Behavior:
Error
Sorry! Your name is not on the list
Síntomas: Sample Error:
{noformat}
Versión de destino: Future Reference
Parche disponible: No
{noformat}
2018-04-02 10:41:27 -0400 - [ERROR] Error Id: 7354368707a4457ebc061b850137ae63 - blackboard.platform.security.authentication.BbSecurityException: The Grade Center is not available. at blackboard.webapps.gradebook2.spring.config.GradingWebMvcConfig$GradingInterceptor.preHandle(GradingWebMvcConfig.java:90) at org.springframework.web.servlet.HandlerExecutionChain.applyPreHandle(HandlerExecutionChain.java:134) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:954) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:893) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:968) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:859) at javax.servlet.http.HttpServlet.service(HttpServlet.java:635) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:844) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at sun.reflect.GeneratedMethodAccessor385.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:549) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:170) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:224) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:728) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:467) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:392) at org.apache.catalina.core.ApplicationDispatcher.access$000(ApplicationDispatcher.java:63) at org.apache.catalina.core.ApplicationDispatcher$PrivilegedForward.run(ApplicationDispatcher.java:95) at org.apache.catalina.core.ApplicationDispatcher$PrivilegedForward.run(ApplicationDispatcher.java:83) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:303) at blackboard.plugin.rest.web.ApiController.dispatchRequest(ApiController.java:777) at blackboard.plugin.rest.web.ApiController.service(ApiController.java:550) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at sun.reflect.GeneratedMethodAccessor385.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:549) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143) at blackboard.platform.servlet.B2ContextFilter.doFilter(B2ContextFilter.java:81) at sun.reflect.GeneratedMethodAccessor365.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:549) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:80) at org.apache.catalina.valves.rewrite.RewriteValve.invoke(RewriteValve.java:580) at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624) at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:677) at blackboard.tomcat.valves.LoggingRemoteIpValve.invoke(LoggingRemoteIpValve.java:44) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:341) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:799) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:861) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1455) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) {noformat}
Versión de destino: Future Reference
Parche disponible: No