Bundle Files fail to load and Cause Continual Log Spam Entries




 
Bundle Files fail to load and Cause Continual Log Spam Entries

Date Published: Apr 11,2025 Category: Product:Blackboard_Learn_SaaS   Article No.: 000062842

Producto: Learn SaaS

Versión: SaaS

Descripción: Bundle Files fail to load and are continually called which spams the log excessively and can cause outages.

Pasos para repetir: There are no replication steps for this issue

 
Síntomas:
2018-01-31 11:33:35 -0600 - Could not download remote bundle [en_US_2] - blackboard.persist.PersistenceException: Could not execute FileSystem.findEntry
at blackboard.cms.platform.contentsystem.manager.impl.PrivateDocumentManagerImpl.copyToLocalResources(PrivateDocumentManagerImpl.java:891)
at sun.reflect.GeneratedMethodAccessor2124.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at blackboard.cms.platform.contentsystem.data.SecurityManagerOverrideHandler.invoke(SecurityManagerOverrideHandler.java:43)
at com.sun.proxy.$Proxy34.copyToLocalResources(Unknown Source)
at blackboard.platform.intl.langpack.LanguagePackUtil.downloadLocalResourceBundle(LanguagePackUtil.java:593)
at blackboard.platform.intl.BundleManagerImpl.getBundleFromFile(BundleManagerImpl.java:411)
at blackboard.platform.intl.BundleManagerImpl.loadBundle(BundleManagerImpl.java:300)
at blackboard.platform.intl.BundleManagerImpl.access$000(BundleManagerImpl.java:43)
at blackboard.platform.intl.BundleManagerImpl$1.call(BundleManagerImpl.java:253)
at blackboard.platform.intl.BundleManagerImpl$1.call(BundleManagerImpl.java:249)
at blackboard.platform.intl.impl.BundleCacheImpl.getBundleByLocale(BundleCacheImpl.java:64)
at blackboard.platform.intl.BundleManagerImpl.getBundleFromCache(BundleManagerImpl.java:247)
at blackboard.platform.intl.BundleManagerImpl.getBundle(BundleManagerImpl.java:228)
at blackboard.platform.intl.BundleManagerImpl.getBundle(BundleManagerImpl.java:165)
at blackboard.platform.intl.BundleManagerImpl.getBundle(BundleManagerImpl.java:109)
at blackboard.platform.nautilus.service.impl.BaseManager.<init>(BaseManager.java:42)
at blackboard.platform.nautilus.service.impl.DistributionManagerImpl.<init>(DistributionManagerImpl.java:60)
at blackboard.platform.nautilus.service.DistributionManagerFactory.getInstance(DistributionManagerFactory.java:9)
at blackboard.platform.nautilus.service.impl.DiscoveryManagerImpl.<init>(DiscoveryManagerImpl.java:67)
at blackboard.platform.nautilus.service.DiscoveryManagerFactory.getInstance(DiscoveryManagerFactory.java:35)
at blackboard.platform.nautilus.service.impl.NotificationStoreManagerImpl.prepareNotificationParcel(NotificationStoreManagerImpl.java:679)
at blackboard.platform.nautilus.service.impl.NotificationStoreManagerImpl.loadUserNotifications(NotificationStoreManagerImpl.java:565)
at blackboard.platform.nautilus.service.impl.NotificationStoreManagerImpl.getUserNotifications(NotificationStoreManagerImpl.java:469)
at sun.reflect.GeneratedMethodAccessor1441.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at blackboard.db.TransactionInterfaceFactory$TransactionHandler.invoke(TransactionInterfaceFactory.java:53)
at com.sun.proxy.$Proxy502.getUserNotifications(Unknown Source)
at blackboard.plugin.alerts.ext.NautilusStreamDataProvider.getActivityCount(NautilusStreamDataProvider.java:800)
at sun.reflect.GeneratedMethodAccessor1319.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143)
at blackboard.platform.servlet.ContentTypeFilter.doFilter(ContentTypeFilter.java:53)
at sun.reflect.GeneratedMethodAccessor447.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:190)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:46)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:148)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:144)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:143)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:80)
at org.apache.catalina.valves.rewrite.RewriteValve.invoke(RewriteValve.java:580)
at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:677)
at blackboard.tomcat.valves.LoggingRemoteIpValve.invoke(LoggingRemoteIpValve.java:44)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:341)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:799)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:861)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1455)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: blackboard.persist.KeyNotFoundException: Could not find :/internal/locale/en_US_2
at blackboard.cms.platform.contentsystem.manager.impl.PrivateDocumentManagerImpl.copyToLocalResources(PrivateDocumentManagerImpl.java:884)
... 279 more




Versión de destino: Future Reference
Parche disponible: No