The Default Login Page Displays an Access Denied Error on First Login Attempt
Date Published: Apr 11,2025 Category: Product:Blackboard_Learn_SaaS Article No.: 000058168
Date Published: Apr 11,2025 Category: Product:Blackboard_Learn_SaaS Article No.: 000058168
Producto: Learn SaaS
Versión: SaaS
Descripción: After upgrading to 3300.8 the Default Authentication Backdoor throws an Access Denied error message the first time a User tries to log in (or if they have cleared their cookies and Browser Cache).
Pasos para repetir: Note: In order to replicate this issue, you will need to have the Cookies and Browser Cache for the Environment cleared out. Alternatively, you might be able to replicate with a new incognito or private Browser session
- Navigate to the Environment's Default Login Page
- This is the domain URL followed by /webapps/login/?action=default_login
- Log in using Default Authentication Credentials
Would be logged in as normal
Observed Behavior:
Receive an error message:
Access Denied
Either you are not logged in or you do not have the appropriate privileges to perform this action
Resolución/Solución alternativa:
Try a second time, after the first failure.
Versión de destino: Will Not Fix
Parche disponible: No